Assistance & Lost Property

Should you require any assistance during your visit, please approach our Security Team who will be happy to help. Alternatively please visit Centre Management reception, located in Victoria House. 

If you have misplaced or found any items please inform Centre Management recetption or call 01252 315 315. Lost and found items will be kept for six months and then disposed of. 

Onsite Centre Parking Available

Richmond Gardens Multi-Storey Car Park - BH1 1JD

The main town centre car park in Aldershot is located at The Wellington, Aldershot and is open 24 hours a day, 7 days a week. Accessed off Victoria Road the 400+ space car park has lift access directly into the shopping malls (between 8.00am and 6.00pm, outside these hours access is via the staircase). It is an ANPR controlled car park, please remember your registration number, and visit the Pay Kiosks on the Lower & Upper Malls and Levels 3 & 7 of the car park, before you return to your car. 

There are specially designated parking bays for guests with special needs located throughout the car park. Parent & Toddler bays are now located on levels 3 & 5 of the car park. 


There are lots of ways to get to the Wellington, Aldershot. View our dedicated page to finding us here

By Car - Sat Nav use postcode GU11 1DB

Parking Tariff

Up to 1 hour 70p / Up to 2 hours £1.30 / Up to 3 hours £1.60 / Up to 4 hours £1.80 / Over 4 hours £5.00

Between 6pm and 7am £1.00 / Sundays 60p

Cash Machine

There is a free-to-use Cash Machine located on the Lower Mall by the Car Park Pay Machines. 

Free Wifi

FREE WiFi is now available throughout the centre!

Find it by logging onto the internet using your smart phone, set up an account and enjoy free internet access whenever you visit. 

Amazon Locker Athena

Locker Athena is located inside The Wellington, Aldershot on the Lower Mall outside Stratford's Barber Shop. This location is open from 08:30 to 18:00 Monday to Saturday, and 10:00 to 16:00 on Sunday.

For more information on Amazon Locker visit their homepage here